MEXC’s withdrawal feature allows you to transfer crypto assets to external wallets, while its internal transfer function enables seamless transactions between MEXC users. Below, we outline the detailed processes for both.
1. How to Withdraw on the Web Platform
Navigate to Withdrawal:
- Click [Assets] on the top-right corner of MEXC’s homepage.
- Select [Withdraw].
Enter Withdrawal Details:
- Choose the cryptocurrency to withdraw.
- Fill in the wallet address (a unique alphanumeric identifier for the destination wallet).
- Select the network (e.g., ERC-20, TRC-20 for USDT) and specify the amount.
- Click [Submit].
Notes:
- Network Selection: Ensure the chosen network matches the recipient’s wallet (e.g., sending USDT via ERC-20 to an ERC-20 address). Incorrect networks may result in lost funds.
- Memo/Tag: For certain coins (e.g., XLM), a Memo/Tag is mandatory. Omission may lead to failed transactions.
Complete Security Verification:
- Enter the email verification code and Google Authenticator code.
- Click [Submit].
Await Processing:
- Transactions typically complete within minutes to hours, depending on network congestion.
2. How to Perform Internal Transfers on the Web Platform
Initiate Transfer:
- Follow steps 1–2 above.
- Select [MEXC User] under withdrawal options.
Enter Recipient Details:
- Input the recipient’s email, phone number, or MEXC UID.
- Specify the transfer amount.
Verify and Confirm:
- Complete email and 2FA verification.
- Click [Submit].
Completion:
- Funds will reflect in the recipient’s account instantly.
3. How to Withdraw via the MEXC App
Access Withdrawal:
- Tap [Assets] at the bottom-right.
- Select [Withdraw].
Configure Transaction:
- Choose the cryptocurrency and select [On-chain Withdrawal].
- Enter the wallet address, network, and amount.
Security Checks:
- Confirm details and authenticate via email/2FA.
Submit Request:
- Await blockchain confirmation.
4. How to Make Internal Transfers via the App
Select Transfer Option:
- Under [Withdraw], pick [MEXC Transfer].
Add Recipient Information:
- Use email, phone, or UID.
- Enter the amount and submit.
Finalize:
- Verify and approve the transaction.
Key Withdrawal Considerations
- Network Accuracy: Double-check the network (e.g., ERC-20 vs. TRC-20) for multi-chain coins like USDT.
- Memo/Tag: Always include if required by the receiving platform.
- Invalid Addresses: Contact support if the system flags an address as invalid.
- Fees: View withdrawal fees under [Network] settings before submitting.
- Processing Times: Delays may occur during high network activity.
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FAQs
Q1: What’s the difference between on-chain withdrawal and internal transfer?
A1: On-chain withdrawals move crypto to external wallets (with blockchain fees), while internal transfers are free and instant between MEXC accounts.
Q2: Why is my withdrawal taking longer than usual?
A2: Network congestion or incorrect details (e.g., wrong Memo) can delay processing. Verify all inputs and check blockchain explorers for status.
Q3: Are MEXC internal transfers reversible?
A3: No—ensure recipient details are accurate before confirming.
👉 Learn more about secure crypto withdrawals to avoid common pitfalls.
Disclaimer: This guide is informational and does not constitute financial advice. Always conduct independent research before transacting.